Terms of Service
By using peek.city ("peek," "the Service"), you agree to these Terms. If you do not agree, do not use the Service.
Questions? Contact support@peek.city. For privacy rights (access, deletion, correction, opt-out, or "I was searched for, remove me"), contact privacy@peek.city.
1. What peek Is
peek is an account-discovery service that takes an email address you provide and surfaces information that is already publicly posted or publicly exposed. From that single identifier, peek attempts to surface:
- publicly posted accounts and profiles tied to that email,
- a location inferred from public signals where available, and
- data-breach exposure shown as metadata only: which known service an email appeared in, and roughly when. We never display leaked passwords, credentials, or the contents of any breach.
Your report is generated automatically. To build a report, peek sends the identifier you searched to account-discovery and breach-data providers and compiles the results into a report. That report is produced automatically and is not reviewed by a human before it is delivered to you. peek summarizes publicly available information. It is not a private investigator, it does not access non-public records, and it is intended for personal use, such as reviewing your own public footprint, checking a new contact, or general personal due diligence.
2. Acceptable Use
You agree to use peek only for lawful, personal purposes. You may not use peek:
- For any purpose covered by the Fair Credit Reporting Act ("FCRA"), including:
- Employment screening
- Tenant or housing screening
- Credit, loan, or insurance eligibility
- Any other purpose regulated by the FCRA or equivalent state law
- To search for, identify, monitor, surveil, or otherwise target a minor (any person under 18)
- To stalk, harass, monitor, threaten, dox, or otherwise harm any person, including a current, former, or prospective romantic partner
- To make a decision about a real person based on automated results, or to accuse, confront, or take action against anyone based on a peek report without independent verification
- To violate any individual's privacy rights under applicable law
- To discriminate against any individual based on race, gender, disability, or any protected class
- To violate any data provider's terms of service
- To resell, scrape, or redistribute results
- To build a competing product
- To commit fraud, impersonation, or any crime
peek is not a consumer reporting agency. We do not compile, evaluate, or sell "consumer reports" as defined by the FCRA, and our reports may not be used for any FCRA-regulated purpose. You may not use peek, or any information obtained through peek, to make decisions about a person's eligibility for employment, housing, credit, insurance, or any other purpose covered by the FCRA.
3. Accuracy and Limitations
peek reports are produced automatically and are keyed only to the email address you enter. Please understand the following before relying on anything in a report:
- Results can be wrong. Account checks, breach matches, and other signals can be inaccurate, incomplete, outdated, or entirely wrong. Treat every item in a report as unverified.
- A report can describe the wrong person. An email address can be shared, reused, recycled, or reassigned to a different person over time. When that happens, accounts, locations, or breach exposure belonging to two or more different people can be merged into a single report. Information attributed to "the person" you searched may in fact belong to someone else.
- "Activity" and presence indicators may be false. Any indication that an account exists, that there is recent activity, or that an identifier appeared in a breach may be incorrect, stale, or mismatched.
- No warranty of accuracy. We make no warranty that information in a report is accurate, current, complete, or that it applies to the person you intended to look up.
You are solely responsible for independently verifying any information before acting on it. Never treat a peek report as confirmed fact, and never use a peek result as the sole basis for any material decision about another person. Do not accuse, confront, contact, or make any decision about a real person based on a peek report without independent verification from a reliable source.
4. Credits and Billing
peek sells credits as one-time purchases — there is no free plan and no recurring subscription. Each credit lets you run one search, and credits never expire. You can buy a single report (1 credit), a starter pack (3 credits), or a pro pack (5 credits).
The exact price and number of credits for each pack are shown to you at checkout before you pay, and payment is a single, one-time charge — there is nothing to cancel and nothing that auto-renews.
How credits work:
- One search costs one credit, deducted when your report is ready.
- Credits never expire and unused credits carry forward indefinitely.
- Your full report is delivered immediately, and every report is saved to your account and remains viewable even after you run out of credits.
Pricing changes. Pricing is displayed at purchase and may change for future purchases. Changes never affect credits you have already bought.
All payments are processed securely through Dodo Payments. Card data never touches our servers and we do not store your full card number.
5. Refund Policy
All refunds are discretionary and handled on a case-by-case basis. We offer a money-back guarantee on your first purchase, subject to the conditions below.
- Eligibility. Refund requests must be submitted within 24 hours of your first purchase by emailing refund@peek.city, using the email address you used at checkout.
- Delivered reports and value received. Each search runs in real time against paid third-party data providers, and your report is built and delivered on demand. Once a report has been generated, delivered, and accessed, the value of that search has been provided, and that report is generally not refundable. This applies even to a single delivered report, and it applies whether the report comes back full or returns limited, sparse, or no results. As explained in Section 3 (Accuracy and Limitations), what a report contains depends entirely on the public footprint tied to the identifier you enter, and we do not guarantee that a report will be complete, accurate, or about the person you intended to look up. A delivered report is not refundable simply because the available data was thin, or because the results did not match who you expected.
- Usage. Refunds are generally not available once you have received one or more delivered reports. If you have run searches and received your reports, you have received the value of the service, and a refund may be declined.
- One refund per customer. The money-back guarantee applies once per person, per email address, per payment method. Repeated signups and refund requests may be declined.
- Unused credits. If you purchased credits but have not run any searches, contact us within 30 days and we will refund the unused balance on a case-by-case basis.
- Processing time. Approved refunds are processed within 5 to 10 business days and returned to your original payment method.
- Chargebacks. If you dispute a charge with your bank or card issuer instead of contacting us first, we reserve the right to provide the bank with evidence of service delivery (including records of searches used, emails sent, and account activity) as part of the dispute process. Please contact refund@peek.city first. We respond quickly and can usually resolve issues faster than the dispute process.
6. Your Account
Access to peek is tied to the email address you provide at checkout. You are responsible for maintaining access to that email. We may suspend or terminate access if we reasonably suspect misuse (for example, sharing access, abusing rate limits, automated scraping, or reselling reports).
7. Intellectual Property
The peek brand, website, and backend code are owned by us. You get a personal, non-transferable, revocable license to use the Service for its intended purpose. Do not reverse engineer, scrape, or resell it. You do not own the underlying information that appears in a report and may not republish or aggregate it.
8. Third-Party Services
peek relies on third-party providers to operate. Their terms apply to the services they provide, and we are not responsible for their outages, pricing changes, accuracy, or discontinuation.
9. Disclaimers
peek is provided "as is" and "as available," with no warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted service, accuracy, or any particular result quality. See Section 3 for important limits on the accuracy of automatically generated reports.
10. Limitation of Liability
To the maximum extent permitted by law, our total liability to you for any claim arising from your use of peek is limited to the amount you paid us in the 12 months before the claim (or $100, whichever is greater). We are not liable for indirect, incidental, special, or consequential damages.
Nothing in these Terms limits, excludes, or waives any right or remedy that cannot be limited, excluded, or waived under applicable law. Where applicable law does not allow the limitations or exclusions in this section, they apply only to the extent permitted, and your rights under that law remain in full force.
11. Indemnification
If your use of peek causes harm to another person or violates these Terms or applicable law, you agree to defend and indemnify us against any resulting claim, cost, or damage.
12. Termination
We may suspend or terminate your access at any time for violation of these Terms, for misuse, or at our discretion. Upon termination, your license to use peek ends. Refunds upon termination, if any, are at our sole discretion, subject to Section 5 and to your non-waivable rights under applicable law.
13. Governing Law
These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in San Francisco County, California.
14. Changes
We may update these Terms. Material changes will be communicated via email or on-site notice. Continued use after a change means you accept the revised Terms.
15. Contact
- Support: support@peek.city
- Refunds: refund@peek.city
- Privacy rights (access, deletion, correction, opt-out, remove-me): privacy@peek.city
- Website: peek.city